What name servers are you using?

If you are using the name servers of your hosting company or you host your own custom name servers, then you are all set. You can simply place a domain transfer order and follow the instructions to transfer your domain name. When domain names are transferred between registrars the name servers for the domain name will remain the same so you have nothing to worry about.

If you are using name servers of your current domain registrar, then you need to take some additional steps after you place a transfer order. As we mentioned earlier, your name servers will remain the same when your domain name is transferred away from your current domain registrar. The problem exists because your current domain registrar's name servers will stop responding to the DNS queries for your domain name as soon as your domain name is transferred out. What comes after is the website and email downtime.

How to reduce downtime?

The downtime can be reduced because you can set up a free DDNS account with us and manage DNS for your domain name even before you transfer to us. Follow the steps below closely then you should have minimal or even zero downtime during the transfer process.

• Place a domain transfer order and unlock your domain name at your current registrar.
• Sign up for a free DNS account and set up all DNS records.
• Change the name servers for your domain name to NS1.DYNU.COM,NS2.DYNU.COM,NS3.DYNU.COM,NS4.DYNU.COM,NS5.DYNU.COM at your current registrar.
• Submit the authorization code to Dynu and complete the transfer.

NOTE:: Prior to 2019 before GDPR went into effect, the transfer process involved getting an approval email sent to the domain's admin contact email address and approving the transfer but this is no longer in use. You only need the domain to be unlocked and provide the correct auth code to transfer a domain.